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Privacy Policy

Privacy Policy 

Pharmasys Solutions LLC (“Pharmasys,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our online services (the “Site”).

 

1) Information We Collect- We may collect the following categories of information:

   a) Information you provide to us

  • Contact details (name, email address, phone number, company/organization)

  • Information submitted through forms (messages, service inquiries, appointment requests)

  • Billing-related information if you purchase services (invoices, payment status). We do not store full payment card numbers if payments are processed by a third-party payment provider.

   b) Information collected automatically

  • Device and usage data (IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages)

  • Approximate location inferred from IP address

  • Cookies and similar technologies (see Section 4)

   c) Information from third parties

  • If you use a scheduling tool, payment provider, or embedded map/forms, we may receive confirmation details (e.g., appointment scheduled, payment confirmation), depending on the vendor’s settings.

 

2) How We Use Information- We use information to:

  • Respond to inquiries and provide requested information

  • Provide and improve our services, including compliance and consulting support

  • Schedule calls/appointments and communicate with you

  • Send administrative messages (policy updates, service notices)

  • Analyze site performance and user engagement

  • Protect against fraud, misuse, and security incidents

  • Comply with legal obligations and enforce our agreements

 

3) How We Share Information- We do not sell your personal information. We may share information:

  • With service providers that help us operate the Site and business (website hosting, analytics, scheduling, email, payment processing, CRM tools). They may access information only to perform services for us.

  • For legal and safety reasons (to comply with laws, respond to lawful requests, protect rights/safety, investigate fraud).

  • In business transfers (merger, acquisition, financing, or asset sale), where permitted by law.

  • With your consent or at your direction.

 

4) Cookies and Analytics- We may use cookies and similar technologies to operate the Site and understand usage.

  • Essential cookies: necessary for Site functionality

  • Analytics cookies: help us understand how visitors use the Site (e.g., page views, traffic sources)

  • Preference cookies: remember settings (when applicable)

You can control cookies through your browser settings. If you disable cookies, some Site features may not function properly.

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5) Data Retention- We keep information only as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, and comply with legal obligations.

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6) Data Security- We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website or system is 100% secure, and we cannot guarantee absolute security.

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7) Your Privacy Choices and Rights- Depending on where you live, you may have rights such as:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing emails (use the unsubscribe link or contact us)

To make a request, contact us using the information in Section 11. We may need to verify your identity before fulfilling requests.

 

8) California Privacy Notice (If Applicable)- If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the CPRA (collectively “CCPA/CPRA”), including the right to know, delete, correct, and limit certain uses of sensitive personal information (where applicable).

Categories collected: identifiers (name/contact info), internet activity (Site usage), and professional information (company/role) when provided.
Purposes: described in Section 2.
Sharing: described in Section 3.
Sale/Sharing for cross-context behavioral advertising: We do not sell personal information. [If you run targeted ads, adjust this.]
 

9) Children’s Privacy- The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will take appropriate steps to delete it.

 

10) Third-Party Links and Embedded Tools- The Site may include links to third-party sites or tools (e.g., scheduling services, embedded maps). Their privacy practices are governed by their own policies. We are not responsible for third-party content or privacy practices.

 

11) Contact Us- If you have questions or requests related to this Privacy Policy, contact:

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12) Changes to This Policy- We may update this Privacy Policy from time to time.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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